If you are double-click the printer icon on the desktop to open HP Printer Assistant. Search Windows for your printer model name, and then click your printer in the list of results to open HP Printer Assistant. If you can't find and install the full feature driver for your printer on your computer.
Step 1: Reconnect the printer
Click Connect a new printer.
Select the connection type when prompted, and then follow the on-screen instructions to set up the printer. note: ...
Turn off the printer, and then restart your computer.
Turn on the printer, and then open HP Printer Assistant.
How to download and install HP printer drivers from 123.hp.com/setup?
Switch on the HP printer and computer
Open web browser and type 123.hp.com/setup
Make sure to install cartridges, load paper, and power on the printer. Click Download to get the recommended software for your printer.
Enter HP Printer model number in the space provided
Choose the printer driver
Click on download button
Go to the downloaded folder and run the software file to install the drivers